FAQ
Poket is designed to make loyalty program simply rewarding for both consumers and merchants. Like millions of people around the world, we face the s...
Thu, 2 Jun, 2016 at 10:31 PM
Yes, Poket app is totally free to download from App Store and Play Store.
Download Poket Rewards app at App Store : https://itunes.apple.com/sg/a...
Thu, 2 Jun, 2016 at 10:35 PM
This is a revolutionary app that will help you put all your Loyalty Cards and Vouchers in your smartphone. Then you can go paperless, and you can have ...
Thu, 2 Jun, 2016 at 10:40 PM
Short answer: Yes. Long answer: take a look at the security measures we take to protect your business and your customers.
Thu, 2 Jun, 2016 at 10:42 PM
Currently Poket Rewards app support iPhone with iOS 7.0 or later and Android smartphone with Android 4.0.3 or later.
Thu, 2 Jun, 2016 at 10:46 PM
Poket Rewards app is currently open for all countries to download. If you cannot find it at App Store and Play Store, you can download it from the below...
Thu, 2 Jun, 2016 at 10:49 PM
It will only need Internet connection when you want to download cards/vouchers, do points redemption. It does not require Internet if you use your card ...
Thu, 2 Jun, 2016 at 10:51 PM
You can contact us via email at support@poket.com.
Mon, 17 Aug, 2020 at 2:15 PM
No worries, Poket Rewards app will automatically retrieve your cards and vouchers when you logout and login.
Thu, 2 Jun, 2016 at 10:56 PM
In the event that your points are not reflected or updated please check if your device has internet connection and then click refresh icon under My ID. ...
Thu, 2 Jun, 2016 at 10:57 PM