Poket Support

Getting Started 18

• What is Poket?
• How do I begin?
• Why should I use POKET CRM & Loyalty Management System?
• Is it cloud based CRM and Loyalty Program?
• Can POKET be used to build point-based loyalty program?

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Billing 10

• How can I pay for my POKET plan on a yearly basis?
• Will I receive a notification before my POKET premium plan is renewed?
• If my payment failed and I added a new card, when will the new payment be processed?
• How do I renew my POKET premium plan?
• Why was my POKET plan canceled?

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Operational 11

• Is POKET easy to setup?
• Is POKET cloud based? Will my data be secured?
• What happen if my customers do not own any smartphone?
• Do we need to purchase or operate any hardware?
• Can I convert my existing or loyalty programme to POKET?

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FAQ 17

• What is POKET?
• Is Poket a free app?
• How does Poket app benefit me?
• Will my data be private and safe?
• Which mobile phone does Poket Rewards app support?

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